Privacy Policy for Seven X VIP Services
Effective Date: April 2026. This document establishes how we manage, secure, and process your personal data across all concierge operations.
1. Information Collection and Use
Seven X respects your privacy. When you utilize our VIP concierge services in Ras Al Khaimah, we collect necessary operational data to ensure flawless execution. This policy complies with regulations established by the United Arab Emirates Government regarding digital data protection.
How do we collect your data?
We collect information directly from you when you submit a corporate inquiry, send a WhatsApp request, or confirm a reservation. We do not use third-party data brokers to acquire your personal information.
- Identity Data: Full name, passport or Emirates ID details required for vehicle rentals and holiday home check-ins.
- Contact Data: Your direct phone number and email address for itinerary updates.
- Transaction Data: Payment histories and service preferences to streamline future bookings.
2. Processing Personal Information
Elite lifestyle management requires operational efficiency. We process your data exclusively to fulfill the services you request.
Why do we process personal information?
Your data is processed to secure physical assets on your behalf. This includes verifying driving credentials for luxury vehicle hire and coordinating access to exclusive waterfront properties.
- Service Execution: Delivering requested concierge solutions without delay.
- Security Verification: Preventing fraud and protecting premium physical assets.
- Client Communication: Providing immediate updates via WhatsApp or direct phone calls.
3. Confidentiality and Third Parties
Absolute discretion is a core value of Seven X. We protect client identities and travel patterns through rigorous internal confidentiality protocols.
When is data shared with local authorities?
We only share necessary identification data with governing bodies like the Ras Al Khaimah Tourism Development Authority (RAKTDA) to register holiday home guests, as required by UAE law. We never sell your personal information to marketing agencies.
4. Contact Information
If you have inquiries regarding your personal data or wish to request deletion of your records, you may contact our operations team directly.
- Headquarters: Julphar Towers, 33rd Floor, Office 3312, Ras Al Khaimah, UAE[cite: 75].
- Direct Concierge: +971 07 501 2777[cite: 74].